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Amazon Spain lures customers from Portugal

amazonProducts ordered from Amazon in Spain now have lower postage and packing costs in a response to demand in Portugal where expats and nationals now are unwilling to order from the UK, but still want to buy books and DVDs.

Three month ago Amazon UK dropped its ‘super saver free delivery’ business model and suffered a catastrophic fall in demand as expats in Portugal simply stopped buying.

The Spanish website for Amazon has over 50,000 books in Portuguese and many more titles in English plus DVDs and games.

Clients in Portugal can now count on a "selection of over 44 million different products available in one click, including more than 50 thousand books in Portuguese," according to Garambois Xavier, vice president of Amazon Europe.

Previously, Amazon in Spain charged €6.99 per shipment of books, DVD or CD to Portugal, the price now ranges from €3.99 and €4.49.

The April closure of the "super save free delivery" ended four years of uninterrupted service from the UK with orders of €31.50 delivered free of charge. The price hike saw customers being asked to pay a basic price of €8 per delivery, many did not bother.

Despite the good news from Spain, one Portuguese newspapaer put in a test order and found that, despite the reduction of postage, not all orders are cheaper on Amazon Spain as the product base price can be higher than in the UK.

‘Jornal de Negócios’ did conclude that DVDs were cheaper from the Spanish Amazon.

http://www.amazon.es/

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Comments  

+1 #5 alain 2015-12-28 23:07
Many items on the Amazon Spain site cannot be delivered to Portugal. Why is this? So much for inter-European business harmony.
0 #4 Jerry 2015-12-17 14:44
Quoting Garcia Madero:
Stop this non-sense about portuguese services


When he finished his sentence (in July 2014), he stopped. Then he left, so he cannot stop in September 2015.
+2 #3 Garcia Madero 2015-09-01 11:08
this comments surely show how little do these know about amazon policy. They did not stop free delivery to Portugal, because Portugal was this or that. They stopped free delivery to anywhere, besides the UK. All EU was served with free delivery above 25£ and now only UK. Stop this non-sense about portuguese services
+4 #2 Robert Hamilton Hami 2014-08-03 18:02
Yes I'm sure Portuguese bad delivery caused this although if you ordered and had regular deliveries the GLS couriers were excellent and Amazon have lost a lot of business. Not only did they stop free delivery policy but they started charging Portuguese VAT rates which I thought was illegal and tried to get them to tell me how they could charge different VAT rates depending if you wanted Uk or Portuguese delivery. More cash being hidden away from UK HMRC eyes I would imagine ?
+2 #1 Peter Booker 2014-07-31 09:44
Exactly why Amazon changed their policy on delivery to Portugal I do not know. But my guess is that the Portuguese private delivery companies were so inefficient, and provoked so many complaints that Amazon decided to cut their losses.

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