Driving license exchange - round and round in circles!

DRIVING LICENSE EXCHANGE - ROUND AND ROUND IN CIRCLES!I applied to exchange my driving license in 2020. I emailed the required form and received an email receipt and waited.  Then COVID, so I waited. Then I heard there was a backlog, so I waited some more.

By Christmas 2021 I had forgotten all about it, until July 2022, when I was stopped by the GNR. I explained the situation and they were sympathetic and asked me to go to the IMT and ask for my license, which I did.

When I explained what had gone on, the staff at the IMT told me my original application had no attachment, so I asked if I could apply there and then. I was told it had to be done online, so I sent all the info off, and was then told my medical was out of date.

So, I paid for a new medical, sent it off and was then told one side of my residency was missing, I corrected that and sent it all off only to be told my license had expired and because I had applied three times I had to fill out a different form, which is all in Portuguese and I don't read Portuguese.

I wonder what would happen if it was a Portuguese person in the same situation. I am currently in contact with a solicitor to see if he can sort anything out , he tells me I'm not the only one in this situation.