An independent assessor of Ryanair’s liability towards 120,000 of its passengers, mucked about by nine days of strike action in July that saw hundreds of flights cancelled, estimates a total liability of €33 million if everyone affected knows their rights and bothers to complain.
The informed estimate is from the Airhelp website whose director of global communication, Paloma Salmerón, explained that compensation is owed to thousands of passengers, "whose holiday plans were destroyed by the poor management of the airline in recent months."